Frequently Asked Questions

Below are the answers to some of the most frequently asked questions (FAQs) that we receive about our training.

Where can I find information about the multi-agency courses?
Who can attend?
Information about the current programme is on our website www.cscb.org.uk and information is sent out by email to agencies for distribution in-house. Courses are open to anybody who works with Camden children and/or families.

Must I complete an application form for each course?
Yes, an online application form for each course you want to attend must be completed in full. If the form is incomplete it cannot be accepted and you will not be offered a place on a course. The system for making applications is currently under review and we plan to make it easier to apply for a place on a course. We will keep everybody up to date with any changes when they happen.

Must my manager support my application?
We ask you for the name and contact details of your manager and will tell them when you have been offered a place on a course. We expect that you will discuss your application and how it meets your training needs before applying, and also expect that they will facilitate your attendance.

How much does the training cost?
Camden Safeguarding Children Board multi-agency courses are funded by the agencies which make up the board. There is no charge for individuals.

There is always a cost in terms of trainer fees, room hire, course materials and catering so it is really important that you attend a course if you have been offered a place or this money is wasted.

Please note that if you accept a place on a course and do not give an explanation for non-attendance within seven days of the course your head of service will be informed and your agency will be charged a £50 non-attendance fee. An alternative to the non-attendance fee is that your agency/team will no longer be offered places on our courses.

How will I know if I have a place on a course?
You will receive a response to your application. This will tell you whether or not you have a place on a course. We will send joining details about ten days before the course begins as a further reminder.

What else do I need to do?
Please also tell us as soon as possible if you are withdrawing from a course so that the place can be offered to somebody else.

Make sure that you arrive at the venue on time for the start. It is our policy to close courses to latecomers half an hour after the start. We will support any trainer who refuses admission to a latecomer.

If I can’t come can I give my place to someone else from my agency?
It may be possible to arrange this, but please ask us before doing this in case we need to offer the place to somebody else.

Can I go on a waiting list if I am unsuccessful in getting a place on a course?
We do not keep waiting lists any longer as we found that too many people had left the borough or were no longer interested in applying before the course came up again. You need to make a new application if and when the course you are looking for is re-advertised.

Do participants get certificates on multi-agency courses?
Yes. Participants get certificates of attendance if they attend the whole course. These need to be kept safely as evidence of your CPD. We are not able to issue duplicates or other form of evidence of your attendance at any of our training events.

Where are the courses held?
All courses are held within easy reach of any Camden workplace. Full details are sent out with the email offering a place on a course. Although we try to use the same venue as often as possible please do not assume this is the case and refer to the joining details.

Are refreshments provided?
We provide coffee and tea on arrival and halfway through a half day event. For a whole day course lunch is also provided and tea and coffee again during the afternoon. We ask venues to provide predominantly vegetarian food. At a time when many Safeguarding Boards are no longer providing lunch at all we are pleased to be able to do this. It is more difficult to cater for special diets. Please contact us to discuss this if you need to do so.